We ship from Wormerveer, and we take 1-3 weekdays into account before your package reaches its destination

When you log in to your account you cannot consult the delivery status. When your order has been processed and picked up by our carrier, you will receive a confirmation from us by e-mail and a text message (if you have provided us with your mobile telephone number).

Please send a mail to  with information of your damaged goods


You can return your product within 14 days.

Please message us on the Contact page.

Your account will be credited within 14 days of receiving your product and if your claim has been accepted.


No, you cannot change your order after you have received an order confirmation. After all, we process your order as soon as we receive it and start picking.

If you want to change your order, simply place a new order and return the first order to us within 14 days of receipt.

361/5000You cannot cancel an order when an order confirmation has been sent. We process your order automatically as soon as we receive it so that we can prepare the goods for shipment for optimum service.

If you want to cancel an order, you can return it to us within 14 days of receipt. We then refund the items.


Your credit card is debited when you place your order.

We currently only offer a delivery method and you can choose from the payment methods that are offered to you when you place your order. These can be changed over time.

We only work with well-known providers of payment solutions. You can read more about their operation on their home pages, or